Product Updates

At Supernormal, we're all about making work easier and eliminating unnecessary steps. Template Recommendations are designed to do just that. Now, Supernormal recommends notes templates based on your meeting content and discussions. Access your recommended templates from your meeting notes by clicking Template. Recommended templates will be listed at the top of the gallery.

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Key Benefits: 

🔥 Save Time: Spend less time deciding on the right template and more time focusing on what matters. 

📝 Format Notes Effortlessly: No more searching for the right template. Supernormal recommends one tailored to your meeting.

💼 Boost Productivity: Focus on your content and sharing it, not template selection.

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Ready to make formatting your notes even easier?  Recommended Templates are available to all Supernormal Pro users today.

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At Supernormal, we understand that every professional is unique, and so are their meeting notes. That's why today we're rolling out Custom Templates, along with three new notes sections. 

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With Custom Templates, you can design and personalize meeting note templates to perfectly align with your specific needs. Say goodbye to one-size-fits-all notes and welcome the era of tailor-made templates that match your workflow. And with three new notes sections including Top 3 Takeaways, Ideas, and Questions, you have even more options for creating custom notes formats. 

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Custom Templates are available to all Supernormal Pro users today and getting started is a breeze.

• Go to your meeting notes and click Template.
• Select Your Templates at the top of the gallery
• Click Create Template 
• Mix and match meeting note sections to create your unique template 
• Press save 
• Voila! Now you have a template that reflects exactly how you want your notes and you can apply it to any of your notes right from the Template Gallery. 

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At Supernormal, we’re committed to saving you time, and today we’re launching a new Admin Dashboard so you can track just how much time Supernormal is saving you and your team. 

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With the new Admin Dashboard, now you have visibility into who on your team is using Supernormal and how they’re using it in the same place as your billing and plan information. 

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You can track users, their usage, and how that usage compares to your current billing plan, so you can make informed decisions about how to use Supernormal and what plan is right, ensuring continued support for you and your team. 

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The Admin Dashboard is now available to all Supernormal admin users. Just log in and head to Organization Settings --> Billings Tab to explore the new features.

Supernormal has successfully completed a System and Organization Controls (SOC) 2 Type 1 audit. The SOC 2 audit is one the highest recognized standards of information security compliance in the world. It was developed by the American Institute of CPAs (AICPA) to allow a third-party auditor to validate a service company’s internal controls with respect to information security. The SOC 2 Audited Report is the auditor’s opinion on how an organization’s security controls meet the SOC 2 criteria.

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To obtain our audited SOC 2 Report, a third-party auditor, Johanson Group, reviewed our internal controls including policies, procedures, and infrastructure regarding data security, firewall configurations, change management, logical access, backup and disaster recovery, security incident response, and other critical areas of our business.

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Thanks to a company-wide effort and with the help of our friends at Secureframe, we successfully achieved compliance and received an Auditor’s Report demonstrating that our policies, procedures, and infrastructure meet or exceed the SOC 2 criteria.

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SOC 2 is just one aspect of our growing security program. We are committed to continually improving our information security program and retaining an annual SOC 2 audit to ensure we keep supporting our customers’ needs.

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Supernormal has partnered with Zapier to seamlessly integrate with your existing tools. This new integration empowers users to effortlessly share meeting notes or any part of meeting notes into other tools automatically, including the notes link, the gist, summary, and action items. 

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With Zapier, you can seamlessly synchronize Supernormal notes with your preferred applications, saving time and effort spent manually entering meeting notes and sharing across different tools. Whether using project management tools, task trackers, or collaboration platforms, the integration can streamline your workflows and make notes instantly accessible across the tools you and your team already use, boosting collaboration and improving productivity.

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Get Started 

• Sign in to your Supernormal account or create one if you haven't already.
• Visit our Zapier integration page and follow the simple setup instructions to connect your Supernormal account with your preferred tools.
• Customize Your Workflow: Set up automated triggers and actions to create personalized workflows that best suit your team's needs.
• Watch the Magic Happen: Once you've set up your Zaps, Supernormal will handle the rest, automatically logging notes and ensuring your information is always up to date.

Starting today, Supernormal Pro users have the ability to choose from three distinct auto-sharing options: "All Meeting Participants," "Internal Participants Only," or "Never Autoshare." With these new sharing settings, users have more control and customization over their note-sharing. 

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Auto-sharing is strictly opt-in for Pro users and notes are not shared by default. To update sharing settings, Pro users can navigate to their Account settings, access the Preferences tab, and adjust the sharing options found under the Sharing section. 

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🐞🔧 Other Fixes & Improvements 

• Now when an organization is over its limit, we share a message to let you know you’ve exceeded your limit. Admins can upgrade the plan by following the instructions inside. 
• When organizations upgrade to a Pro plan, we now automatically backfill notes for all captured meetings without them so you don’t have to manually generate notes for previous meetings.  
• We made infrastructure improvements to our notes pipeline so you reliably get your notes immediately following a meeting, even if it’s during peak meeting times. 

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Starting today, Tasks appear directly inside your meeting notes so it’s easier to keep track of the work that comes out of meetings and nothing gets missed. 

To access Tasks in your meeting notes, just open your notes and scroll to Action Items where you can manage tasks individually, check them off, or assign them to a teammate, all without leaving your notes. 

All your tasks will continue to appear in your dedicated Task List which is still accessible via the main menu in the Supernormal app, and any changes you make to Tasks in either location will be updated across both. 

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Starting today, Supernormal integrates seamlessly with Workable. With this new integration, Supernormal automatically generates job interview notes for calls scheduled through Workable and notes are automatically added to candidate scorecards in Workable’s candidate view. 

To enable the integration, Supernormal users can toggle the Workable integration from the Integrations Page in their account settings. 

Stay tuned for more updates as we strive to help organizations conduct interviews and streamline their hiring processes.

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Supernormal is excited to announce a new meeting notes template for job interviews. With the Job Interview Q&A Template, you can format interview notes by the questions asked and the interviewee’s responses so you don’t have to search for answers or try to summarize them. 

The Job Interview Q&A Template is available to all Supernormal Pro users and is accessible from the Templates library in your meeting notes. 

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Starting today, Supernormal takes your meeting notes in real time. Previously, Supernormal would transcribe a call and summarize it following the meeting. While this method was effective, it created a short delay in delivering your meeting notes. 

With this improvement, Supernormal transcribes and summarizes your meeting as it’s happening so you no longer have to wait a few minutes to receive your notes after a meeting ends. They’re delivered to you immediately! 

Realtime notes are now live for all Google Meet meetings.

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Supernormal is excited to announce a new ChatGPT4-powered task management feature. With Tasks, you can track all the action items that come out of your meetings in a centralized place. 

You can access your task list easily from the main menu of the Supernormal app. From there you can see all your pending tasks organized by meeting. You can delete tasks, mark them as complete, or assign them to a teammate. 

Tasks is available to all Supernormal users today! Give it a try and let us know what you think. 

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Supernormal is excited to announce the launch of Templates, a new feature designed to customize your meeting notes, optimizing them for different types of meetings.

With Supernormal’s Library of Templates, you can format your meeting notes based on the type of meeting scenario. Whether it’s a 1/1, a customer discovery meeting, or a team meeting, with templates you can tailor your notes so they're more accurate and actionable. 

Applying a template is easy. Following a call, just open your Supernormal notes and tap Template in the notes menu to access the full library. Choose the template that reflects your meeting and your notes will be reformatted accordingly.

Templates are available to all Supernormal Pro users today.

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Starting today, Supernormal notes are powered by ChatGPT4! With this new version of ChatGPT, Supernormal captures more details for a more accurate transcript and more detailed summary. 

ChatGPT4 is the latest iteration of the GPT language model, developed by OpenAI. This powerful AI tool provides a wide range of upgrades and enhancements including: 

1. Enhanced Language Understanding: ChatGPT4 has a more sophisticated understanding of language, making it better at parsing and interpreting human speech. 
2. Improved Accuracy: The latest version of ChatGPT has been trained on a massive amount of data, making it more accurate than ever before. 
3. Enhanced Contextual Understanding: ChatGPT4 is able to better understand the context in which a conversation is taking place, making it more effective at summarizing meetings and identifying important points. 
4. Multilingual Support: ChatGPT4 is capable of processing text in multiple languages, making it an idea tool for businesses with global teams. 

With these upgrades, Supernormal powered by ChatGPT4 is the perfect tool for taking meeting notes. It can accurately summarize discussions, highlight key points, and generate action items.

Supernormal meeting notes powered by ChatGPT4 are available now. 

Attention Microsoft Teams and Zoom users: Supernormal has some exciting news! We are thrilled to announce that we have integrated with your favorite video conferencing platforms to provide you with detailed meeting notes! 

With our advanced technology powered by OpenAI’s ChatGPT, you can now get real-time summaries and transcripts of your conversations during your Microsoft Teams and Zoom meetings. No need to take notes, Supernormal has got you covered. 

Signup here and connect your calendar to invite Supernormal to join your meetings and take notes for you. If you want to learn more about getting started with Zoom and Teams, checkout Using Supernormal with Zoom or Using Supernormal with Teams. 

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We’re introducing Supernormal’s new short summary feature, designed to make it easier to quickly know what happened in a meeting without any sifting or searching through your notes. 

Starting today, when you access your meeting notes, “The Gist” will be displayed at the top, outlining what happened in the meeting in a few short sentences, saving you time and effort reading through your notes when you just need the TLDR. The Gist is fully editable so you can make changes to reflect exactly what happened. 

The Gist is now included in all Supernormal meeting notes. Check it out when you capture your next meeting! 

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Investors get pitched all the time. Starting today, investors have an automatic note taking solution that is tailored to pitch meetings. Supernormal's AI captures the relevant business, market, and team information and makes the notes easily exportable to Affinity and other deal tracking systems.

Supernormal's latest update has made the process of choosing which meetings to capture notes or record a less daunting task. Now, not only can you view your upcoming calendar events in the right panel, but you can also choose from a variety of options to customize your meeting experience. For example, you can opt to capture notes only, or notes and video recordings. Alternatively, if you feel that a meeting should be excluded, you can simply skip it. This feature is incredibly useful for those who juggle a busy schedule and want to ensure that they are making the most of their time. With Supernormal, you can easily manage your meetings and stay organized.

Supernormal now syncs with your calendar in realtime so we don’t miss that important meeting.

With realtime sync, you can rely on Supernormal to handle the meeting notes so you can just focus on the conversation. With this feature, you can easily keep track of important information and decisions made during your meetings. Additionally, you can share these notes with your team to ensure everyone is on the same page. This will not only save time but also improve communication and productivity in your team. Try it out and see how it can benefit you and your team's workflow!

Welcome to the new Supernormal for Google Meet - you'll never have to take notes again. Today we launch a fully autonomous note taker for all your Google Meet conversations. Every meeting you take will come with a complete transcript and notes written by the Supernormal AI.

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How it works

Once you have installed the Chrome extension and signed in to Supernormal, we will take care of the rest. Supernormal automatically transcribe and take notes for any Google Meet you join. When you leave your meeting, a new browser tab will open with your full transcript and notes.

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Can I still record a video?

You certainly can! Just hover over the Supernormal button (it lives in the bottom left corner of your Google Meet) and it will expand with options to record video.

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Can I choose to not take notes?

If you have a meeting that you do not want to take notes - no problem! When you hover over the button, you'll also see a Stop button which will deactivate Supernormal for that meeting.

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What do I get for notes?

Supernormal AI delivers a summary of the meeting in bullet form. Over the next few weeks we'll be supplementing your notes with more advanced sections including Action Items and Decisions.

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Your Zoom account can now automatically sync with Supernormal. Now, your Zoom Cloud Recordings will come with a complete transcript, summary and notes. You'll never have to write notes again for your Zoom recordings.

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How to import and transcribe your Zoom Cloud Recordings in 3 steps

1. Click on Import in the top menu
2. Connect your Zoom account
3. Sign into Zoom

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Once connected, your Zoom recordings will automatically appear in Your Recordings. They will come with a complete transcript and notes that are instantly shareable.

Supernormal automatically transcribes your video calls on Google Meet. Starting today, these transcripts now come with speaker labels which are incredibly helpful. It is now even easier to browse through the transcript and find specific parts by speaker. This is the first feature in a long line of improvements that we are making to your transcripts.

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How to save your Google Meet transcript in 3 easy steps

1. Install the Supernormal Chrome Extension
2. Start the extension and record when in a Google Meet
3. The moment you end your call, the complete recording, transcript and notes are instantly available in your Supernormal account.

Supernormal integrates with Pipedrive to sync your recording, notes and highlights with deals and contacts. Account executives and customer success reps are saving over an hour a week with Supernormal and Pipedrive.

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Connecting Supernormal to Pipedrive

1. Go to your account settings on Supernormal
2. Enable the Pipedrive integration
3. Sign in to Pipedrive and connect your account

How to save your meeting recording and notes to Pipedrive

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When you have a scheduled meeting on your calendar and record it with Supernormal, we'll look for external participants that you have in Pipedrive. To send your recording and highlights to Pipedrive, click on the Pipedrive integration in your share menu. It's that simple! 

Supernormal integrates with Hubspot to sync your recording, notes and highlights with deals and contacts. Account executives and customer success reps are saving over an hour a week with Supernormal and Hubspot.

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Connecting Supernormal to Hubspot

1. Go to your settings on Supernormal
2. Enable the Hubspot integration
3. Sign in to Hubspot and connect your account

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How to save your meeting recording and notes to Hubspot

When you have a scheduled meeting on your calendar and record it with Supernormal, we'll look for external participants that you have in Hubspot. To send your recording and highlights to Hubspot, click on the Hubspot integration in your share menu. It's that simple! 

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Save your recording directly to your computer. 💻

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To upload a video to Dropbox, Google Drive, Vimeo,Youtube, etc., or to just save the video as an mp4 locally, you will first have to download the video. Once downloaded, then you can upload it wherever you like.

All you have to do is follow these steps: 

Go to the video you want to download in Your Recordings.

1. Click on the ... above your video
2. Select download from the dropdown menu

We'll send you an email when your HD quality MP4 is ready to download. Click on the link in the email and your recording will download immediately.

Record quick videos of your screen and camera

Supernormal has an all new Async mode that helps you show your work with context. Easily record your screen, get contextual feedback and make decisions together. Sending quick video messages has never been easier - and works great for internal communications and client facing roles.

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How Async Works

1. Record a quick video with Supernormal
2. Share with a link. The video is immediately available, with a full transcript.
3. Get rich feedback. Comments, reactions, highlights and more are all available for teammates to give great contextual feedback at the right moment.

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Move faster with Async

When we set out to build Supernormal Async, we set high goals of being able to play any recording in under a second with a transcript. We've made this a reality for your short and long videos. You are no longer limited to 5 minute recordings and you don't have to wait 30 minutes for a transcript. The moment you stop your recording, it is available to share and watch.

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The one place for your meetings and recordings

Your supernormal workspace captures all your meetings, and now all your async demos, product updates, feedback videos and more. Easily search to find key moments in your conversations and loop in teammates in a better way.

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The benefits of Async

Async video messages are an essential communication tool for remote and hybrid workplaces. Teams across timezones thrive when they have context, open communication, and the ability to consume and provide feedback on their own time. We've seen a 18% meeting reduction in the top teams that have adopted async videos into their core work experience.

Not the host? Not a problem! Often we are in client calls where someone else is the host of the meeting. We still want collaborative notes, transcript and full recording to share after the meeting. Supernormal now works even if you aren't the host. Starting today, record as an attendee in any of your calls on Zoom, Microsoft Teams, Google Meet and more with Supernormal.

Recording your screen and cam with the Supernormal Chrome Extension. Perfect for sending quick video messages, async updates, thoughts and ideas.

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Your recordings are instantly available and ready to share.

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Google Calendar is now fully integrated into Supernormal. See what meetings you have coming up and one click join.

You can now easily get the embed html for your recording. Simply click on the ... next to the share button on your post page and click Copy embed code.

If you want to embed in tools like Notion and need an embed url instead of the code, simply take the link from the embed code "src" and you're good to go!

You can now invite your Slack teammates when creating or updating a group if you've connected with Slack. Curious how to connect? Check out this handy guide for details. Search for teammates by name, or add them via email. You'll be notified when they join your group.

Remember that time you ran an hour long meeting and forgot to record your participants' audio in Google Meet? Yeah. Us too. Luckily, Supernormal now automatically detects when you're wearing headphones and toggles recording your participants' audio automatically.

Sharing notes to call attendees has never been easier. At the end of your Google Meet or Zoom call, one click share your notes with the call participants before you jump into your next meeting.

Improved sharing is now available for any Google Meet that is on your calendar. To get started, download the Supernormal chrome extension and join a Google Meet.

Every video on Supernormal comes with a complete transcript, making any moment and any highlight instantly searchable. You and your team's videos are now fully indexed and searchable.

Find that phrase, keyword, or conversation easily. It's super fast to find exactly that moment in your 30 minute call from a week ago. Real super powers for people who like to get things done! 

With the calendar integration, Supernormal makes it that much easier to take notes and share to meeting attendees with one click after the call. The after call experience is now even more seamless.

No more digging up meeting participant emails or lists of attendees. Your meeting recordings will automatically suggest which people to send the notes to after the call.

We're in the habit now of watching video notes and we'd like to change notes to reflect exactly what happened in the video at any given moment. Today, you can click on the ✏️ next to any note and edit it quickly before sharing with your teammates.

Supernormal notes are perfect placeholders that give you just enough information to recall what happened in the meeting. A quick edit before you share can go a long way to loop in teammates who might have missed the meeting.

Sometimes we forget to click on a highlight button during our meetings and would really like to add a note after the call is over. On your own recordings, you can click on any part of the transcript to add a note at that moment in the video. You can also freely add notes after a call that don't have a specific moment in the recording but are general summary points. And with the new copy notes feature, sharing your notes into your task systems and other tools has never been easier.

Since launching 1.0, we've seen a huge surge in average video length. The average supernormal is now longer than 30 minutes and has 4-8 highlights. With some speedy research and conversations with our awesome community - we're improving the highlight and note taking experience. Today, we're launching a special recording experience for Google Meet.

Video Notes for Google Meet

Run your meeting, we'll take the notes. When you join a Google Meet and start your Supernormal chrome extension, you'll see a new Notes panel. This notes panel comes with a few highlight buttons, Action Item, Insight, and Bookmark. Whenever an important moment happens in your call, just click on a highlight button to add it to your notes. You can either add text to the note or let Supernormal fill in the note with what was just said in the meeting.

The moment your call is done, the full recording, video notes and summary are instantly available.

Our holidays were busy trying to get our new headphones to work with all our video meeting experiences. In the engineering world, we call it System Audio. Supernormal can now reliably capture the audio coming out of your speakers or headphones. We are also rolling out improved external device support that includes: 

• Support for up to 4K video from external cameras
• Airpods and Airpods Pro support (did you know that they don't work like other bluetooth headsets? We didn't either!) 
• Visual feedback if your mic is working

Happy recording!

Dear Supernormal Community,

Since launching our Beta a few months ago, we've seen 1000s of teams, including Google, Spotify, Forbes and Nets use Supernormal to transform their remote and hybrid communications. Supernormal has become an essential tool for capturing and sharing knowledge. from calls on Zoom, Google Meet, Webex, Teams and Slack.

• "We always record our meetings now. Highlights are the difference."
• "I can wake up and catch up on everything my team has discussed in 10 minutes."
• "My clients are thrilled with the project updates that sync right into their Slack."
• "We capture and share the voice of the customer and it has fundamentally changed the way we work."

Teams use Supernormal for screen recordings, capturing their meetings and sharing key moments for continued discussion and context. They're capturing structured data from the black hole of video calls and teammates are able to skip FYI meetings entirely, catching up on their own time.

Today we're thrilled to announce Supernormal 1.0.

⚡️ Real-time Highlights

One click capture the last thirty seconds in real time, at any point in your meeting. Highlights are instantly shareable and perfect for capturing the key ideas, action items and moments in your calls.

💯 Works with every meeting product

Zoom, Google Meet, Teams. You name it - we're integrated. It is a dream that our teams or entire organization would only use one video meeting tool - but in reality we end up using several each and every day. Supernormal is committed to helping you capture and highlight moments from whatever tool you use and we're thrilled to cover them all.

🎉 Just the Highlights

Compress an hour long meeting into 4 minutes of watchable goodness.

❤️ Workflow Integrations

Supernormal easily embeds into all the places you do your work. Your workflows don't change - they just get much more juicy with full context and rich discussions. Notion, Asana, Gmail, Slack, and 20 more are integrated with new integrations every day.

😲 Limitless Recording

Gone are the days of 5 minute limits. Record as long as you want and one click capture highlights. The moment your recording is done, it is instantly shareable and viewable.

💥 Driving real impact

We started out a year ago with a small group of users. Today, we've grown to over 5000 companies and are just getting started. About 6 months ago we realized the true potential of helping people not just screen record, but unlock the value of information that is in our daily meetings. We're on a path to create the perfect after-call experience where you no longer have to take notes. Don't take our word for it - check out what Executives like Uri has to say:

📓 Turning video into knowledge and better decisions

Gartner states that 75% of work calls will be captured by 2025 - and we think it will be a lot sooner than that! So much of our work product is buried in video calls. Capturing and sharing the best moments from discussions builds inclusivity, understanding, and a corporate mindshare that is always ready for replay.

😎 The Mission Continues

We're growing at a crazy pace and are thrilled to add amazing people to our mission of perfecting the post meeting experience. If you or a friend you know would like to come build with us - we are hiring for engineering, design, sales and marketing. We're fully remote with hubs in Stockholm, Sweden and New York City. We're proud to have teammates on three continents and live / breath our async first, video first culture.

Groups and individual videos now have controls for whether people have to be signed in to watch or rewatch :) a video. When public sharing is disabled, only members of a group and anyone the video creator invites will be allowed to access the video by URL.

Keeping information to your team is often needed in a larger workspace. Supernormal now has private groups that are invite only.

A friend of ours on the Google Design Team has been using Supernormal for design reviews. But he needed the ability to pause the video and add a comment at any point and draw on the screen to highlight and leave rich feedback. Well, Chris, today is your lucky day. Screen annotations are now live on Supernormal.

Sometimes text is just not going to deliver the message. We all know that typing is often a lot slower than just recording a quick video message. Starting today, just tap on the video reply button and drop your thoughts in front of the camera.

Key moments in video notes or recordings need follow up and further discussion. Now you can leave a comment at any point in a video.

1x, 1.2x, 1.5x, 1.7x and our favorite - plaid 2x. Honestly, I don't think we needed 2x in there, but you never know how slow someone might communicate! In a further effort to support faster consumption of important information, we are thrilled to offer faster playback. Get to those juicy parts faster! And to those of you who ramble like I do, ramble freely! Just know that you may end up on 1.5x more often.

One of our most requested features from sales teams and customer facing roles, today we roll out the ability to share directly to an email from inside the Supernormal post. Record your video messages and video notes and send them off to the right inboxes.

If the tree falls and no one is there, does it make a sound? Well, it turns out it does make a sound if you then pass that sound off to a notification channel that your colleagues are glued to. As of today, you can hook up a group to a Slack channel and automatically post any new content from a group directly into Slack. Tree sound problem solved.

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Collect, organize and share recordings with teammates. Perfect for training videos, team collaboration and when you just need to put all your daily standup videos in one place.

It's ok, sh** happens. We've got your back in keeping it classy since 2019. We'll be filtering out any naughty words that might slip when the cat walks across the keyboard or the coffee ends up on your shirt. You be you, we'll help you shine clean.

Sometimes the AI just doesn’t get it right. You said tomato, and the AI heard tomatoe. As of today you can tap on any sentence or word in your transcript and correct the machine.

Tools are much more powerful when you can easily bring your team with you. As of today, you can sign into Supernormal with the tools that you already use. And when you do, we'll make it super easy for you to share your recordings with your teammates.

Every Supernormal video now comes with a complete transcript that is ready the moment your recording is done. The transcript is also interactive - click on any word and immediately seek the video to that important moment of your recording. We're thrilled to launch this feature as one of our core principles for remote communication is easy consumption. We find that having a seekable transcript helps your teammates get to the important information faster.

We started Supernormal when my co-founder and I established a fully remote and distributed team across 6 timezones. After working for years at remote companies like Github, we wanted to bring the best of async communication forward to other teams and share our experiences on how to keep communication connected and full of rich emotion, knowledge and joy.

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It would mean a lot to us if you tried out the new Supernormal chrome extension here with your team!