Security
Supernormal uses enterprise-grade security practices to keep your data safe and secure.

Security Commitment

Supernormal is committed to our customers’ security and keeping their data safe. As a cloud based company entrusted with some of our customers’ most important data, we built a culture of data protection and security from our very first days. We periodically undergo penetration testing, GDPR compliance reviews, and utilize encryption in the full data lifecycle.

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Safe and reliable infrastructure

Supernormal uses Amazon Web Services for secure and available hosting for our software environments. Our AWS data centers are the backbone of the internet and is fully certified across all the major global compliance and security frameworks.

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Enterprise Grade Security

Encryption
Encryption is at the core of our product. Data in-transit is encrypted using TLS 1.2+ and at-rest using the industry standard AES-256 algorithm.
Access and Permissions
All of your content comes with permission rights and authentication requirements, enabling you to choose who to share your content with, safely.
Incident Response
Our incident response team addresses every event which can cause disruptions to our service, including defined escalation paths and remediation.
SDLC Security
Supernormal uses human review processes to ensure our Software Development Lifecycle Security, enabling consistent quality in our secure offering.
Corporate Security
Supernormal require TLS for all internal network communication and utilizes a central identity provider with two factor authentication as a requirement. Supernormal personnel undergo yearly security and privacy awareness training that is deeply rooted in our culture.
Vulnerability Management
Supernormal uses an automated and manual periodic review of production and staging environments, applications and networks of professionals for potential vulnerabilities that could affect our systems.
GDPR Compliant
Supernormal continues to provide a GDPR compliant experience.
SOC 2
Supernormal is in the audit window for SOC 2 Type 2 compliance, attesting to the controls and governance we have in place in adherence to the Trust Service Principles established by the American Institute of Certified Public Accountants.

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