Product Updates

Updates and improvements to Supernormal
September 24, 2024

Voice Agents

We’re excited to introduce Voice Agents, Supernormal’s new conversational AI platform. With Voice Agents, you can now easily create interactive experiences that go beyond notetaking—Voice Agents can handle real work for you, like managing inbound customer interest or acting as your first line of customer support. They’re lightning-fast and work seamlessly in one-on-one conversations as well as group discussions. These AI assistants allow you to delegate routine tasks, so you can scale yourself and your business.

Creating these smart, conversational assistants is simple with our Agent Builder. The intuitive interface allows you to build any agent in minutes, without needing technical expertise. 



Whether you’re looking for assistance with Sales, Customer Support, HR, or any other department, Voice Agents have got you covered. We offer several pre-built Agent types for key business functions:

  • Inbound Sales Agent: Manage inbound customer inquiries, qualify leads, and schedule meetings, allowing your sales team to focus on closing deals.
  • Customer Satisfaction Agent: Ready to check in with your customers, asking the right questions to keep them happy and help you level up.
  • Employee Engagement Agent: Your go-to for gathering team insights—boosting morale and keeping everyone connected, one question at a time.
  • Event Feedback Agent: Quickly capture how your event landed with attendees, so you can make the next one even better.
  • Custom: Create a completely unique agent tailored to your specific needs by writing a custom prompt. 

Whether it’s handling inquiries on your website or managing customer requests, our Agents platform does the heavy lifting, so you don’t have to.

But that's not all—we’re also upgrading our notetaking experience with a new Supernormal Voice Agent called Norma. Imagine an agent that can recall what’s happened throughout a meeting and answer questions in real-time, brainstorm ideas with you and your team, or facilitate your meeting so you stay on track. Norma brings meeting intelligence to life, allowing you to connect with your team and get more out of your time together. 

Starting today, you can create your own Voice Agents and give Norma a spin—totally free during our Beta period. Build your own agents and see how they can help you scale yourself and your business.

September 10, 2024

Supernormal + ClickUp

Managing tasks across different platforms can be a hassle. That’s why we’re excited about our new direct integration with ClickUp, designed to make your workflow smoother and more efficient. 

Now, you can instantly transfer individual action items from Supernormal to ClickUp with just a click. No more juggling multiple apps or dealing with complicated third-party integrations. Everything is seamlessly connected within Supernormal, giving you better control over your tasks.

To send an action item to ClickUp, just go to your meeting notes or Supernormal task list, click on the task, and choose the platform and project where you want to send it. Voila! Your tasks are instantly where you want them. 

September 3, 2024

Supernormal + Linear

Level up your task management game with Supernormal’s latest update! We’ve teamed up with Linear to make your workflow smoother than ever.

Say goodbye to the hassle of jumping between tools or relying on third-party apps like Zapier. With our new integration, you can send action items directly from your Supernormal notes to Linear with just a click. It’s all about keeping things simple and giving you more control over your to-dos.

Here’s how it works:

  1. Go to your Supernormal meeting notes or your Supernormal tasks list.
  2. Click on the integrations button next to the task you want to transfer.
  3. Choose Linear from the list of platforms.
  4. Select an assignee and project to make sure the task lands exactly where it needs to.
  5. Click ‘Create task’ and watch as your action item is instantly synced to Linear.

It’s that simple—no fuss, just a seamless workflow that keeps you on top of your tasks.

August 27, 2024

Supernormal + Asana

Managing tasks from your meetings just got a whole lot easier. Supernormal’s new direct integration with Asana transforms your workflow, making it smoother and more efficient than ever.

With this new integration, you can instantly and automatically transfer individual action items from Supernormal to Asana with a single click. No more juggling multiple platforms or dealing with the hassles of third-party integrations like Zapier. Now, everything you need is seamlessly connected within Supernormal, giving you more control and precision over your tasks.

Why you’ll love it:

  • Instant Task Sync: Move action items from Supernormal notes to Asana in real-time.
  • More Control: Choose specific tasks to transfer and decide exactly where they go in Asana.
  • Increased Productivity: Keep everything organized and ensure no task slips through the cracks.

Give it a go and enjoy a more streamlined and intuitive workflow.

August 22, 2024

Ask Me Anything for Groups

Understanding broader themes and getting answers across multiple meetings can be tough. That's why we've expanded Ask Me Anything (AMA) to work across Groups, making it easier to get the context you need.

Whether it's Automatic Groups, Groups you create, public Groups, or Groups you’ve been added to, you can now access any details instantly. Ask for specifics like “When did I last present in All Hands?” or commands like “Create a timeline outlining how this project progressed”—AMA has you covered.

Why You’ll Love It:

  • Contextual Insights: Get comprehensive answers that span multiple meetings, giving you the full picture without sifting through all your notes.
  • Lightning Fast Answers: Open a Group, type your question, and Supernormal will immediately pull answers from all relevant notes within the Group, saving you major time and effort.
  • Stay Informed, Even Tangentially: Even if you’re not part of a specific meeting or team, you can use AMA to track themes and projects from any Group you have access to. 
  • Content Creation: Prompt AMA with commands to create follow-up content like emails or reports. 


Available to Pro, Business, and Enterprise organizations, this expansion makes your meeting notes even more actionable. 

August 20, 2024

Custom Vocab

Meet our latest feature, Custom Vocab. We know how important it is to get your unique words and phrases just right in your meeting notes. Now, you can build a custom dictionary for your organization, so every term appears exactly how you want it.

🛠️ Adding and managing words is simple—just head to your organization settings, scroll to the Custom Vocabulary section, and type in your term. Click Add and you're good to go!

Give Custom Vocab a spin, and see how effortlessly we capture the lingo that matters most.

August 16, 2024

Supernormal x Okta

Today we’re introducing Okta Single Sign-On (SSO) for Supernormal Enterprise customers, making your access to our platform more secure and convenient than ever.

🔐 Okta Single Sign-On (SSO): With Okta SSO, you can log in to Supernormal using the same credentials you use for all your other work tools. This means fewer passwords to remember and a streamlined login process, all while maintaining top-notch security through Okta’s advanced authentication.

🛠️ Centralized User Management: Administrators can now manage user access and permissions directly through Okta, making it easier to control who has access to what. 

Integrating Okta SSO with Supernormal is super simple. Here’s how to get started:

  1. Set Up Okta SSO: Admins can easily configure Okta SSO for Supernormal within the Okta dashboard. Follow the step-by-step instructions to connect Supernormal to your Okta account.
  2. Assign Users: Once set up, you can assign Supernormal access to your team members in Okta or grant access to your Supernormal organization as people sign into the app.
  3. Log In and Go: Head to the Supernormal login page, enter your Okta email, and you’re in!


Enjoy the convenience of logging in once and accessing all your work tools, including Supernormal, without any extra steps. This streamlined process saves time, reduces hassle, and enhances security.

August 7, 2024

Automatic Groups

We've all been there—trying to keep meeting notes organized and stay in the loop. That's why we're excited to introduce Automatic Groups, designed to make your work life easier and your team more connected.

For those familiar with our existing Groups feature, where you can manually create groups, invite people, and add notes for everyone to access, we’re taking it a step further. Automatic Groups will categorize your 1:1 and recurring meetings, automatically collecting your notes into a Group shared with the participants in those meetings. No more manual effort creating Groups and sharing notes is required!

Automatic Groups creates a workspace that just works, with everything in its place, shared with the right people, and easy to find. Plus, it helps you keep track of the thread of conversations you've had with the same people and on the same topics in your 1:1s and recurring meetings. We can't wait for you to try it out and let us know how it's helping your team stay organized and connected!

July 25, 2024

Ask Me Anything

We know tracking down specific details from your meetings can be tough, but Supernormal’s new Ask Me Anything (AMA) feature, powered by RAG (retrieval-augmented generation), makes it easier than ever. Now, you can ask your meeting notes any question, anytime, and get instant answers.

No more digging through documents or trying to remember who said what. Just open your meeting notes, and you’ll see a dialogue box at the bottom of your screen. Type in your question, and Supernormal will pull the answer based on the context from your meeting transcript and notes.

Whether you need specific details like “What feedback was shared about my project?” or want to know something more general like “Did I do a good job explaining the update?”, AMA has you covered. You can even ask for insights like “What percent of time did the customer speak?” or practical commands like “Write a follow-up email summarizing the status of each project.” This tool ensures you have the information you need, right when you need it.

Ask as many questions as you want and even add the answers directly to your notes with a simple click of the "Add to notes" button. Enjoy the peace of mind that comes with having fast and reliable information at your fingertips.

AMA is now available to all Pro, Business, and Enterprise customers. Try it today or check out our Help Article to see how it can make digging into your notes a whole lot easier.

July 17, 2024

Multiple Admins

Thanks to your feedback, today we’re shipping Multiple Admins, a new feature to make managing your Supernormal account easier and more collaborative. Say goodbye to the frustration of one-person bottlenecks and hello to a smoother, more efficient workflow.

What’s New?

  • Share Responsibilities: No longer does one person have to handle all admin tasks. Distribute the workload among multiple admins to keep things running smoothly.
  • Flexible Management: Whether it's adding, removing, or managing members, multiple admins can now handle it all, making your team more responsive.
  • Streamlined Operations: By sharing the load, your team can collaborate more effectively and keep operations seamless.

How It Works

  • Current Admins: The existing admin will be promoted to an Owner role.
  • Assigning Admins: The Owner can assign other members as admins from the Members page.

We’re excited for you to try out the Multiple Admins feature and see how it can simplify the way you manage your Supernormal account. 

June 25, 2024

AI Agendas

Today we’re shipping AI Agendas, helping you prepare for and stay on track during your meetings so you get the most out of your conversations. 

🤖 AI Agendas for Recurring Meetings: Team syncs, 1-on-1s, weekly check-ins, and the rest of your recurring meetings now have suggested agendas. Supernormal AI crafts agendas based on your previous meetings, helping you and the team structure your important conversations. 

📋 Agendas: Create your meeting agenda directly in the app, assign agenda items to your team members, and share it with all attendees effortlessly. No more tedious coordination or last-minute preparations! With Agendas, you’ll always know what to expect and what’s expected of you, keeping everyone on the same page.

📣 In-Meeting Agendas: For Google Meet, you can easily access your agenda from your control panel in the bottom left corner so you don’t have to toggle between windows to stay on track. In-Meeting Agendas for Zoom and Microsoft Teams are coming soon. 

For those who already create agendas regularly, Supernormal’s AI Agendas streamline your process. Create your agendas in the app, assign topic owners, and share with attendees with just a few clicks.

For those less consistent at creating agendas, Supernormal’s AI Agendas make it easy to develop a structured plan for meetings, ensuring nothing important is overlooked and meeting time is time well spent. Build better meeting habits with minimal effort and watch your discussions become more productive and well-structured.

Give it a try! Let Supernormal help you prepare for your meetings so you and your team have better conversations.

May 16, 2024

Notes Powered by GPT-4o

Supernormal is now powered by OpenAI’s newest model GPT-4o and it’s going to take your meeting notes to the next level! 

Why you’ll love it: 

  • Speedier Notes: The time it takes to generate notes has decreased, making features like Custom Sections much faster.
  • Spot-On Action Items: Key tasks and follow-ups are captured with pinpoint accuracy, ensuring nothing slips through the cracks.
  • Improved Language Support: With better performance from new language tokens, expect more accurate notes across more languages.
  • Smarter Notes: Our new model provides even more detailed and intelligent notes, making your meetings more productive.

With this update, we're making sure your meetings aren’t just documented but turned into practical insights. Get ready for meetings that lead to real action with Supernormal!

May 15, 2024

New & Improved Chrome Extension

Today we’re rolling out a fresh update to the Supernormal Chrome Extension for all our Google Meet users! This new version makes it 100% clear when Supernormal is capturing your meeting and minimizes the chance of missing any important details. If there's an issue, you'll spot errors immediately, so you can correct them on the fly.

And for those juggling meetings in different languages, we've made it super clear which language your Supernormal notetaker is using, and now switching languages takes just a few clicks. 

Your extension will automatically update. So sit back and get ready to experience a more reliable and user-friendly version of Supernormal that is fine-tuned for your productivity. 

May 7, 2024

Zoom Integration

Our latest upgrade is a direct integration with Zoom! No more playing tag with the "Allow recording" button every time you host a meeting. Just set it, forget it, and let Supernormal handle the rest.

Here's how to get started:

  1. Login to Supernormal and go to Account Settings
  2. Tap Integrations
  3. Flip the Zoom toggle to ON 🔛
  4. Sign into your Zoom account on the next screen


Voila! Supernormal is connected to Zoom and will automatically capture and take notes. Here’s to making meetings less "Can you allow recording?" and more "Let's get things done!"

April 2, 2024

Meeting Capture Rules

Great news for Supernormal Business and Enterprise customers! You now have more control over what calendar events are recorded and transcribed. If you’re an Admin on an Enterprise or Business plan, this new feature lets you create rules to filter certain meetings from being captured. Rules match the keywords you specify with your organization’s calendar event titles and ensure those events aren’t recorded or transcribed by Supernormal. For example, you could set a rule that any meeting that has “confidential” in the title is not captured. Rules apply to the entire organization and individual preferences won’t override them.

For one-off meetings, all users will continue to have access to the skip@ feature, allowing you to add skip@supernormal to any calendar invite to ensure it’s not captured.

March 26, 2024

Custom Data Retention Settings

Supernormal Enterprise customers can now set a data retention policy tailored to their team. With this new feature, organization admins on Enterprise plans can specify how long Supernormal should preserve their meeting notes data before deleting it, right from their Organization Settings. Deletion is permanent and unrecoverable so be sure to adjust these settings with care. 

February 28, 2024

Supernormal x Salesforce

Big news! We're rolling out a game-changer for your sales toolkit: Supernormal now works seamlessly with Salesforce, automatically transferring your meeting notes into your CRM so you never have to copy/paste again. 

Key Features:

  • Effortless Note Syncing: Say hello to hassle-free transfers of your meeting notes straight into Salesforce. This feature acts like your personal data bridge, ensuring your information is always synced, accessible, and consistent.
  • Simpler Workflows: Eliminate the manual task of taking and transferring your notes, so you and your team have more time for connecting with clients. 
  • Always-On Updates: Keep your sales team in the loop with real-time insights. From the latest discussions to action items and customer insights, everything's updated instantly.

Getting Started:

  • Head over to the integrations page in your Account Settings, find Salesforce, and flip the switch to ‘On.’
  • Run your sales calls on Google Meet, Microsoft Teams, and Zoom with Supernormal in the background.
  • For any call that matches up with a Salesforce record, Supernormal will quietly do its thing and add your notes to the contact record as soon as the meeting ends. No need for you to lift a finger.

We’re here to make your day-to-day smoother and give you back time for what you do best—selling and connecting. This new integration is our way of making that happen, simplifying your process, and hopefully, making your work life a bit easier. 

The Salesforce integration is available to all Supernormal Business Plan users today. Catch you on the sales floor!

February 14, 2024

New & Improved Search

We're excited to unveil new and improved search functionality on Supernormal. Our latest update is all about empowering you with faster, more relevant, and effortlessly navigable search capabilities with three new and improved features: 

🔍 More Relevant Search Results

Say goodbye to the days of sifting through results to find what you’re looking for. Our improved algorithm now delivers more relevant matches to your search queries, making it easier to find exactly what you're looking for.

📑 New Details Pane

Now, with Supernormal's improved search, a new context pane highlights key details of your meetings alongside your results. This feature helps you find what you need quickly and see the context behind the information you uncover. 

🌟 New Search Page

With this update, entering a search term in the Supernormal search bar and pressing enter now directs you to a new search page, where all relevant results are displayed. This feature makes your search smarter and faster, leading you straight to what you need on a clear, easy-to-use page.

Whether you're revisiting past meetings or pinpointing specific details, Supernormal's new and improved search features are designed to make your workflow smooth and efficient. Start exploring today and see how our latest update transforms how you find and use your notes. 

February 8, 2024

Note Deeplinks

We're excited to roll out Notes Deeplinks, a new feature designed to streamline reviewing your notes. 

Your meeting notes provide a detailed summary of the discussion but we know that sometimes you might want to refer to a portion of the transcript for a given note to see exactly what was said. This is where Notes Deeplinks come in. With this new feature, every bullet in your Supernormal summary now sports a clickable timestamp. Hit it, and boom—a side panel reveals the related transcript bit. If your notes include a recording, the video will appear at the top of the panel along with the transcript below. To close the panel, just hit the X icon or the escape key. 

It's quick, it's neat, and it's designed to streamline the review process, making it easier for you to revisit your notes. Notes Deeplinks are available to all users starting today. 

January 31, 2024

New Calendar Settings for Zoom & Teams

Calling all Zoom & Teams users! Say goodbye to the all-or-nothing approach. With our latest update, you now have options.

Until now, you've had the option to send a bot to all your meetings or none of them. All or none isn’t the Supernormal way so we’ve added a new option. Now you can also choose to send bots to meetings you own.

You can find the new setting under Zoom & Teams in Account Settings. 

January 31, 2024

Create Your Own Tasks

Need to add an action item to your notes? No problem. Now you can create your own tasks right in your meeting notes. 


Just click “Add a task” under the action items section of your notes and type away!  


Tasks that you create can be assigned, checked off, or deleted, just like the ones Supernormal generates for you, and they’ll appear in your collective task list that’s accessible from the main menu. 

January 16, 2024

Expanded Bullets

Today we’re announcing new Expanded Bullets on Supernormal, a new way to get more details from your notes.

 

With Expanded Bullets, you can effortlessly dive into the details by tapping on any bullet in the Summary section of your notes. With this new feature, you can uncover additional insights for specific notes or scan the summary for details if you miss a meeting but don’t want to search the transcript. 

Unlocking Expanded Bullets is as easy as 1-2-3! Just follow these simple steps to dive deeper on a bullet: 

  1. Navigate to the Summary section of your meeting notes. 
  2. Click the Expand button on the right of any bullet. 
  3. Voila! Your Expanded Bullets will appear.

Supernormal Expanded Bullets are available to all users starting today!

January 12, 2024

Updated Plans & Pricing

We're excited to share that Supernormal is embracing a per-seat pricing model. Why this change? Our goal is simple: to streamline your experience, make billing more straightforward, and ensure your Supernormal journey is as predictable as it is enjoyable.

Forget the complexities of minute-based pricing. Welcome to a clear-cut world where you choose a monthly or annual rate that’s crystal clear and budget-friendly.

Introducing Our Tailored Per-Seat Plans!

With per-seat pricing, your team gets straightforward access to Supernormal’s powerful meeting platform. No more worries about unexpected overage fees, no more tough choices on which meetings to record. It’s all about hassle-free simplicity from here on out.

And there’s more! Opt for an annual subscription and save up to 47% compared to our regular rates. Yes, that's right – incredible savings for your peace of mind and more reasons to enjoy Supernormal.

Starting today, these per-seat pricing plans are available for all new users and those on the Starter plan. Existing Pro users? You’ll have the option to switch to these new plans before March.

Get ready for a smoother, more predictable, and cost-effective Supernormal experience!

December 21, 2023

Custom Sections

We’re excited to announce the launch of Custom Sections - a new AI feature that lets you create your own sections in your meeting notes with just a few clicks.

Get creative and ask for anything - dig deeper into specific topics like project challenges, growth strategy, candidate's strengths, and more. The possibilities are endless.

1. Open a meeting note and click the "Add Section" button at the bottom

2. Select "Create a section"

3. Enter a title and prompt describing what content you need

4. Preview the AI-generated output and tweak the prompt until it's perfect

5. Click "Done" to add your custom section seamlessly into the note

Now your notes can include everything you need to capture, ideate, and follow up on - no matter how unique your needs are. With Custom Sections, your note-taking will be more efficient, organized, and actionable than ever before.

Custom Sections are now available to all Supernormal Business users.


October 30, 2023

Email Digests

Stay on top of your week with Supernormal's new Email Digests! Every Sunday evening, Supernormal users will receive a summary email recapping the key details from meetings, notes, and tasks from the previous week. 


The digest provides an at-a-glance overview so you can quickly catch up on:

  • What meetings took place and who attended
  • Important discussion points and decisions
  • Any open action items requiring your attention


With Supernormal's Email Digests, you'll start each week informed, up-to-date, and ready to execute. The digest arrives automatically in your inbox, saving you time while ensuring important details don't fall through the cracks.


October 12, 2023

Custom Bot Names

Supernormal now allows you to customize the name of the AI assistant that joins your meetings, so everyone knows who invited it and why it's there.


With Personalized Bot Names:

  • Easily set a custom name for your Supernormal AI assistant right from your Account Settings.
  • Give your Supernormal bot a friendly, professional name up to 50 characters long.
  • If you don't pick a custom name, the bot will default to your Supernormal account name.
  • Meeting participants will see the name you've chosen, so they know who invited Supernormal and understand why it's joining.

September 21, 2023

Template Recommendations

At Supernormal, we're all about making work easier and eliminating unnecessary steps. Template Recommendations are designed to do just that. Now, Supernormal recommends notes templates based on your meeting content and discussions. Access your recommended templates from your meeting notes by clicking Template. Recommended templates will be listed at the top of the gallery.

Key Benefits: 

🔥 Save Time: Spend less time deciding on the right template and more time focusing on what matters. 

📝 Format Notes Effortlessly: No more searching for the right template. Supernormal recommends one tailored to your meeting.

💼 Boost Productivity: Focus on your content and sharing it, not template selection.

Ready to make formatting your notes even easier?  Recommended Templates are available to all Supernormal Pro users today.

September 14, 2023

Custom Templates

At Supernormal, we understand that every professional is unique, and so are their meeting notes. That's why today we're rolling out Custom Templates, along with three new notes sections. 

With Custom Templates, you can design and personalize meeting note templates to perfectly align with your specific needs. Say goodbye to one-size-fits-all notes and welcome the era of tailor-made templates that match your workflow. And with three new notes sections including Top 3 Takeaways, Ideas, and Questions, you have even more options for creating custom notes formats. 

Custom Templates are available to all Supernormal Pro users today and getting started is a breeze.

  • Go to your meeting notes and click Template.
  • Select Your Templates at the top of the gallery
  • Click Create Template 
  • Mix and match meeting note sections to create your unique template 
  • Press save 
  • Voila! Now you have a template that reflects exactly how you want your notes and you can apply it to any of your notes right from the Template Gallery. 

September 12, 2023

Admin Dashboard

At Supernormal, we’re committed to saving you time, and today we’re launching a new Admin Dashboard so you can track just how much time Supernormal is saving you and your team. 

With the new Admin Dashboard, now you have visibility into who on your team is using Supernormal and how they’re using it in the same place as your billing and plan information. 

You can track users, their usage, and how that usage compares to your current billing plan, so you can make informed decisions about how to use Supernormal and what plan is right, ensuring continued support for you and your team. 

The Admin Dashboard is now available to all Supernormal admin users. Just log in and head to Organization Settings --> Billings Tab to explore the new features.

August 16, 2023

SOC2 Certification

Supernormal has successfully completed a System and Organization Controls (SOC) 2 Type 1 audit. The SOC 2 audit is one the highest recognized standards of information security compliance in the world. It was developed by the American Institute of CPAs (AICPA) to allow a third-party auditor to validate a service company’s internal controls with respect to information security. The SOC 2 Audited Report is the auditor’s opinion on how an organization’s security controls meet the SOC 2 criteria.

To obtain our audited SOC 2 Report, a third-party auditor, Johanson Group, reviewed our internal controls including policies, procedures, and infrastructure regarding data security, firewall configurations, change management, logical access, backup and disaster recovery, security incident response, and other critical areas of our business.

Thanks to a company-wide effort and with the help of our friends at Secureframe, we successfully achieved compliance and received an Auditor’s Report demonstrating that our policies, procedures, and infrastructure meet or exceed the SOC 2 criteria.

SOC 2 is just one aspect of our growing security program. We are committed to continually improving our information security program and retaining an annual SOC 2 audit to ensure we keep supporting our customers’ needs.

July 27, 2023

Supernormal + Zapier

Supernormal has partnered with Zapier to seamlessly integrate with your existing tools. This new integration empowers users to effortlessly share meeting notes or any part of meeting notes into other tools automatically, including the notes link, the gist, summary, and action items. 

With Zapier, you can seamlessly synchronize Supernormal notes with your preferred applications, saving time and effort spent manually entering meeting notes and sharing across different tools. Whether using project management tools, task trackers, or collaboration platforms, the integration can streamline your workflows and make notes instantly accessible across the tools you and your team already use, boosting collaboration and improving productivity.

Get Started 

  • Sign in to your Supernormal account or create one if you haven't already.
  • Visit our Zapier integration page and follow the simple setup instructions to connect your Supernormal account with your preferred tools.
  • Customize Your Workflow: Set up automated triggers and actions to create personalized workflows that best suit your team's needs.
  • Watch the Magic Happen: Once you've set up your Zaps, Supernormal will handle the rest, automatically logging notes and ensuring your information is always up to date.
July 13, 2023

Auto-Sharing Controls

Starting today, Supernormal Pro users have the ability to choose from three distinct auto-sharing options: "All Meeting Participants," "Internal Participants Only," or "Never Autoshare." With these new sharing settings, users have more control and customization over their note-sharing. 

Auto-sharing is strictly opt-in for Pro users and notes are not shared by default. To update sharing settings, Pro users can navigate to their Account settings, access the Preferences tab, and adjust the sharing options found under the Sharing section. 

🐞🔧 Other Fixes & Improvements 

  • Now when an organization is over its limit, we share a message to let you know you’ve exceeded your limit. Admins can upgrade the plan by following the instructions inside. 
  • When organizations upgrade to a Pro plan, we now automatically backfill notes for all captured meetings without them so you don’t have to manually generate notes for previous meetings.  
  • We made infrastructure improvements to our notes pipeline so you reliably get your notes immediately following a meeting, even if it’s during peak meeting times. 

June 22, 2023

Tasks in Meeting Notes

Starting today, Tasks appear directly inside your meeting notes so it’s easier to keep track of the work that comes out of meetings and nothing gets missed. 

To access Tasks in your meeting notes, just open your notes and scroll to Action Items where you can manage tasks individually, check them off, or assign them to a teammate, all without leaving your notes. 

All your tasks will continue to appear in your dedicated Task List which is still accessible via the main menu in the Supernormal app, and any changes you make to Tasks in either location will be updated across both. 

June 15, 2023

Supernormal + Workable

Starting today, Supernormal integrates seamlessly with Workable. With this new integration, Supernormal automatically generates job interview notes for calls scheduled through Workable and notes are automatically added to candidate scorecards in Workable’s candidate view. 

To enable the integration, Supernormal users can toggle the Workable integration from the Integrations Page in their account settings. 

Stay tuned for more updates as we strive to help organizations conduct interviews and streamline their hiring processes.

June 8, 2023

Job Interview Q&A Template

Supernormal is excited to announce a new meeting notes template for job interviews. With the Job Interview Q&A Template, you can format interview notes by the questions asked and the interviewee’s responses so you don’t have to search for answers or try to summarize them. 

The Job Interview Q&A Template is available to all Supernormal Pro users and is accessible from the Templates library in your meeting notes. 

May 17, 2023

Realtime Notes for Google Meet

Starting today, Supernormal takes your meeting notes in real time. Previously, Supernormal would transcribe a call and summarize it following the meeting. While this method was effective, it created a short delay in delivering your meeting notes. 

With this improvement, Supernormal transcribes and summarizes your meeting as it’s happening so you no longer have to wait a few minutes to receive your notes after a meeting ends. They’re delivered to you immediately! 

Realtime notes are now live for all Google Meet meetings.

May 9, 2023

Tasks

Supernormal is excited to announce a new ChatGPT4-powered task management feature. With Tasks, you can track all the action items that come out of your meetings in a centralized place. 

You can access your task list easily from the main menu of the Supernormal app. From there you can see all your pending tasks organized by meeting. You can delete tasks, mark them as complete, or assign them to a teammate. 

Tasks is available to all Supernormal users today! Give it a try and let us know what you think. 

April 11, 2023

Custom Notes Templates

Supernormal is excited to announce the launch of Templates, a new feature designed to customize your meeting notes, optimizing them for different types of meetings.

With Supernormal’s Library of Templates, you can format your meeting notes based on the type of meeting scenario. Whether it’s a 1/1, a customer discovery meeting, or a team meeting, with templates you can tailor your notes so they're more accurate and actionable. 

Applying a template is easy. Following a call, just open your Supernormal notes and tap Template in the notes menu to access the full library. Choose the template that reflects your meeting and your notes will be reformatted accordingly.

Templates are available to all Supernormal Pro users today.

March 29, 2023

GPT4 Powered Meeting Notes

Starting today, Supernormal notes are powered by ChatGPT4! With this new version of ChatGPT, Supernormal captures more details for a more accurate transcript and more detailed summary. 

ChatGPT4 is the latest iteration of the GPT language model, developed by OpenAI. This powerful AI tool provides a wide range of upgrades and enhancements including: 

  1. Enhanced Language Understanding: ChatGPT4 has a more sophisticated understanding of language, making it better at parsing and interpreting human speech. 
  2. Improved Accuracy: The latest version of ChatGPT has been trained on a massive amount of data, making it more accurate than ever before. 
  3. Enhanced Contextual Understanding: ChatGPT4 is able to better understand the context in which a conversation is taking place, making it more effective at summarizing meetings and identifying important points. 
  4. Multilingual Support: ChatGPT4 is capable of processing text in multiple languages, making it an idea tool for businesses with global teams. 

With these upgrades, Supernormal powered by ChatGPT4 is the perfect tool for taking meeting notes. It can accurately summarize discussions, highlight key points, and generate action items.

Supernormal meeting notes powered by ChatGPT4 are available now. 

March 9, 2023

Supernormal for Zoom & Teams

Attention Microsoft Teams and Zoom users: Supernormal has some exciting news! We are thrilled to announce that we have integrated with your favorite video conferencing platforms to provide you with detailed meeting notes! 

With our advanced technology powered by OpenAI’s ChatGPT, you can now get real-time summaries and transcripts of your conversations during your Microsoft Teams and Zoom meetings. No need to take notes, Supernormal has got you covered. 

Signup here and connect your calendar to invite Supernormal to join your meetings and take notes for you. If you want to learn more about getting started with Zoom and Teams, checkout Using Supernormal with Zoom or Using Supernormal with Teams

February 16, 2023

Introducing “The Gist”

We’re introducing Supernormal’s new short summary feature, designed to make it easier to quickly know what happened in a meeting without any sifting or searching through your notes. 

Starting today, when you access your meeting notes, “The Gist” will be displayed at the top, outlining what happened in the meeting in a few short sentences, saving you time and effort reading through your notes when you just need the TLDR. The Gist is fully editable so you can make changes to reflect exactly what happened. 

The Gist is now included in all Supernormal meeting notes. Check it out when you capture your next meeting! 

February 1, 2023

Meeting Templates for venture capital

Investors get pitched all the time. Starting today, investors have an automatic note taking solution that is tailored to pitch meetings. Supernormal's AI captures the relevant business, market, and team information and makes the notes easily exportable to Affinity and other deal tracking systems.

December 15, 2022

Scheduling your note taker by meeting

Supernormal's latest update has made the process of choosing which meetings to capture notes or record a less daunting task. Now, not only can you view your upcoming calendar events in the right panel, but you can also choose from a variety of options to customize your meeting experience. For example, you can opt to capture notes only, or notes and video recordings. Alternatively, if you feel that a meeting should be excluded, you can simply skip it. This feature is incredibly useful for those who juggle a busy schedule and want to ensure that they are making the most of their time. With Supernormal, you can easily manage your meetings and stay organized.

November 30, 2022

Improved Calendar Sync

Supernormal now syncs with your calendar in realtime so we don’t miss that important meeting.

With realtime sync, you can rely on Supernormal to handle the meeting notes so you can just focus on the conversation. With this feature, you can easily keep track of important information and decisions made during your meetings. Additionally, you can share these notes with your team to ensure everyone is on the same page. This will not only save time but also improve communication and productivity in your team. Try it out and see how it can benefit you and your team's workflow!

October 6, 2022

Automatic notes for Google Meet

Welcome to the new Supernormal for Google Meet - you'll never have to take notes again. Today we launch a fully autonomous note taker for all your Google Meet conversations. Every meeting you take will come with a complete transcript and notes written by the Supernormal AI.

How it works

Once you have installed the Chrome extension and signed in to Supernormal, we will take care of the rest. Supernormal automatically transcribe and take notes for any Google Meet you join. When you leave your meeting, a new browser tab will open with your full transcript and notes.

Can I still record a video?

You certainly can! Just hover over the Supernormal button (it lives in the bottom left corner of your Google Meet) and it will expand with options to record video.

Can I choose to not take notes?

If you have a meeting that you do not want to take notes - no problem! When you hover over the button, you'll also see a Stop button which will deactivate Supernormal for that meeting.

What do I get for notes?

Supernormal AI delivers a summary of the meeting in bullet form. Over the next few weeks we'll be supplementing your notes with more advanced sections including Action Items and Decisions.

September 26, 2022

Import your Zoom Cloud Recordings to Supernormal

Your Zoom account can now automatically sync with Supernormal. Now, your Zoom Cloud Recordings will come with a complete transcript, summary and notes. You'll never have to write notes again for your Zoom recordings.

How to import and transcribe your Zoom Cloud Recordings in 3 steps

  1. Click on Import in the top menu
  2. Connect your Zoom account
  3. Sign into Zoom

Once connected, your Zoom recordings will automatically appear in Your Recordings. They will come with a complete transcript and notes that are instantly shareable.

September 23, 2022

Saving Google Meet Transcripts

Supernormal automatically transcribes your video calls on Google Meet. Starting today, these transcripts now come with speaker labels which are incredibly helpful. It is now even easier to browse through the transcript and find specific parts by speaker. This is the first feature in a long line of improvements that we are making to your transcripts.

How to save your Google Meet transcript in 3 easy steps

  1. Install the Supernormal Chrome Extension
  2. Start the extension and record when in a Google Meet
  3. The moment you end your call, the complete recording, transcript and notes are instantly available in your Supernormal account.
September 15, 2022

Pipedrive Integration

Supernormal integrates with Pipedrive to sync your recording, notes and highlights with deals and contacts. Account executives and customer success reps are saving over an hour a week with Supernormal and Pipedrive.


Connecting Supernormal to Pipedrive

  1. Go to your account settings on Supernormal
  2. Enable the Pipedrive integration
  3. Sign in to Pipedrive and connect your account

How to save your meeting recording and notes to Pipedrive

When you have a scheduled meeting on your calendar and record it with Supernormal, we'll look for external participants that you have in Pipedrive. To send your recording and highlights to Pipedrive, click on the Pipedrive integration in your share menu. It's that simple! 

August 17, 2022

Hubspot Integration

Supernormal integrates with Hubspot to sync your recording, notes and highlights with deals and contacts. Account executives and customer success reps are saving over an hour a week with Supernormal and Hubspot.


Connecting Supernormal to Hubspot

  1. Go to your settings on Supernormal
  2. Enable the Hubspot integration
  3. Sign in to Hubspot and connect your account

How to save your meeting recording and notes to Hubspot

When you have a scheduled meeting on your calendar and record it with Supernormal, we'll look for external participants that you have in Hubspot. To send your recording and highlights to Hubspot, click on the Hubspot integration in your share menu. It's that simple! 

July 15, 2022

Download your Supernormal video

Save your recording directly to your computer. 💻

To upload a video to Dropbox, Google Drive, Vimeo,Youtube, etc., or to just save the video as an mp4 locally, you will first have to download the video. Once downloaded, then you can upload it wherever you like.

All you have to do is follow these steps: 

Go to the video you want to download in Your Recordings.

  1. Click on the ... above your video
  2. Select download from the dropdown menu

We'll send you an email when your HD quality MP4 is ready to download. Click on the link in the email and your recording will download immediately.

June 14, 2022

Supernormal Async | easily record your screen and cam

Record quick videos of your screen and camera

Supernormal has an all new Async mode that helps you show your work with context. Easily record your screen, get contextual feedback and make decisions together. Sending quick video messages has never been easier - and works great for internal communications and client facing roles.

How Async Works

  1. Record a quick video with Supernormal
  2. Share with a link. The video is immediately available, with a full transcript.
  3. Get rich feedback. Comments, reactions, highlights and more are all available for teammates to give great contextual feedback at the right moment.

Move faster with Async

When we set out to build Supernormal Async, we set high goals of being able to play any recording in under a second with a transcript. We've made this a reality for your short and long videos. You are no longer limited to 5 minute recordings and you don't have to wait 30 minutes for a transcript. The moment you stop your recording, it is available to share and watch.

The one place for your meetings and recordings

Your supernormal workspace captures all your meetings, and now all your async demos, product updates, feedback videos and more. Easily search to find key moments in your conversations and loop in teammates in a better way.

The benefits of Async

Async video messages are an essential communication tool for remote and hybrid workplaces. Teams across timezones thrive when they have context, open communication, and the ability to consume and provide feedback on their own time. We've seen a 18% meeting reduction in the top teams that have adopted async videos into their core work experience.

May 15, 2022

Record a meeting as an attendee

Not the host? Not a problem! Often we are in client calls where someone else is the host of the meeting. We still want collaborative notes, transcript and full recording to share after the meeting. Supernormal now works even if you aren't the host. Starting today, record as an attendee in any of your calls on Zoom, Microsoft Teams, Google Meet and more with Supernormal.

April 21, 2022

Record your screen and camera with Capture

Recording your screen and cam with the Supernormal Chrome Extension. Perfect for sending quick video messages, async updates, thoughts and ideas.


Your recordings are instantly available and ready to share.

April 20, 2022

One click join your meetings

Google Calendar is now fully integrated into Supernormal. See what meetings you have coming up and one click join.

March 29, 2022

Embed your Supernormals

You can now easily get the embed html for your recording. Simply click on the ... next to the share button on your post page and click Copy embed code.

If you want to embed in tools like Notion and need an embed url instead of the code, simply take the link from the embed code "src" and you're good to go!

March 23, 2022

Invite Slack teammates to groups

You can now invite your Slack teammates when creating or updating a group if you've connected with Slack. Curious how to connect? Check out this handy guide for details. Search for teammates by name, or add them via email. You'll be notified when they join your group.

March 18, 2022

Automatic headphone detection

Remember that time you ran an hour long meeting and forgot to record your participants' audio in Google Meet? Yeah. Us too. Luckily, Supernormal now automatically detects when you're wearing headphones and toggles recording your participants' audio automatically.

March 15, 2022

Easier note sharing

Sharing notes to call attendees has never been easier. At the end of your Google Meet or Zoom call, one click share your notes with the call participants before you jump into your next meeting.

Improved sharing is now available for any Google Meet that is on your calendar. To get started, download the Supernormal chrome extension and join a Google Meet.

March 7, 2022

Search across your team’s video, all in one place

Every video on Supernormal comes with a complete transcript, making any moment and any highlight instantly searchable. You and your team's videos are now fully indexed and searchable.

searching through all posts

Find that phrase, keyword, or conversation easily. It's super fast to find exactly that moment in your 30 minute call from a week ago. Real super powers for people who like to get things done! 

February 28, 2022

Google Calendar integration

With the calendar integration, Supernormal makes it that much easier to take notes and share to meeting attendees with one click after the call. The after call experience is now even more seamless.

share dialogue to send notes to call participants

No more digging up meeting participant emails or lists of attendees. Your meeting recordings will automatically suggest which people to send the notes to after the call.

February 17, 2022

Quickly edit your notes from your call

We're in the habit now of watching video notes and we'd like to change notes to reflect exactly what happened in the video at any given moment. Today, you can click on the ✏️ next to any note and edit it quickly before sharing with your teammates.

Supernormal notes are perfect placeholders that give you just enough information to recall what happened in the meeting. A quick edit before you share can go a long way to loop in teammates who might have missed the meeting.

February 1, 2022

Create notes from the transcript

Sometimes we forget to click on a highlight button during our meetings and would really like to add a note after the call is over. On your own recordings, you can click on any part of the transcript to add a note at that moment in the video. You can also freely add notes after a call that don't have a specific moment in the recording but are general summary points. And with the new copy notes feature, sharing your notes into your task systems and other tools has never been easier.

January 25, 2022

1.1 AI powered notes for Google Meet

Since launching 1.0, we've seen a huge surge in average video length. The average supernormal is now longer than 30 minutes and has 4-8 highlights. With some speedy research and conversations with our awesome community - we're improving the highlight and note taking experience. Today, we're launching a special recording experience for Google Meet.

Video Notes for Google Meet

Run your meeting, we'll take the notes. When you join a Google Meet and start your Supernormal chrome extension, you'll see a new Notes panel. This notes panel comes with a few highlight buttons, Action Item, Insight, and Bookmark. Whenever an important moment happens in your call, just click on a highlight button to add it to your notes. You can either add text to the note or let Supernormal fill in the note with what was just said in the meeting.

The moment your call is done, the full recording, video notes and summary are instantly available.

January 3, 2022

Capturing audio improvements

Our holidays were busy trying to get our new headphones to work with all our video meeting experiences. In the engineering world, we call it System Audio. Supernormal can now reliably capture the audio coming out of your speakers or headphones. We are also rolling out improved external device support that includes: 

  • Support for up to 4K video from external cameras
  • Airpods and Airpods Pro support (did you know that they don't work like other bluetooth headsets? We didn't either!) 
  • Visual feedback if your mic is working

Happy recording!

December 21, 2021

Supernormal 1.0 - capture highlights from your video calls

Dear Supernormal Community,

Since launching our Beta a few months ago, we've seen 1000s of teams, including Google, Spotify, Forbes and Nets use Supernormal to transform their remote and hybrid communications. Supernormal has become an essential tool for capturing and sharing knowledge. from calls on Zoom, Google Meet, Webex, Teams and Slack.

  • "We always record our meetings now. Highlights are the difference."
  • "I can wake up and catch up on everything my team has discussed in 10 minutes."
  • "My clients are thrilled with the project updates that sync right into their Slack."
  • "We capture and share the voice of the customer and it has fundamentally changed the way we work."

Teams use Supernormal for screen recordings, capturing their meetings and sharing key moments for continued discussion and context. They're capturing structured data from the black hole of video calls and teammates are able to skip FYI meetings entirely, catching up on their own time.

Today we're thrilled to announce Supernormal 1.0.

⚡️ Real-time Highlights

One click capture the last thirty seconds in real time, at any point in your meeting. Highlights are instantly shareable and perfect for capturing the key ideas, action items and moments in your calls.

💯 Works with every meeting product

Zoom, Google Meet, Teams. You name it - we're integrated. It is a dream that our teams or entire organization would only use one video meeting tool - but in reality we end up using several each and every day. Supernormal is committed to helping you capture and highlight moments from whatever tool you use and we're thrilled to cover them all.

🎉 Just the Highlights

Compress an hour long meeting into 4 minutes of watchable goodness.

❤️ Workflow Integrations

Supernormal easily embeds into all the places you do your work. Your workflows don't change - they just get much more juicy with full context and rich discussions. Notion, Asana, Gmail, Slack, and 20 more are integrated with new integrations every day.

😲 Limitless Recording

Gone are the days of 5 minute limits. Record as long as you want and one click capture highlights. The moment your recording is done, it is instantly shareable and viewable.

💥 Driving real impact


We started out a year ago with a small group of users. Today, we've grown to over 5000 companies and are just getting started. About 6 months ago we realized the true potential of helping people not just screen record, but unlock the value of information that is in our daily meetings. We're on a path to create the perfect after-call experience where you no longer have to take notes.

📓 Turning video into knowledge and better decisions

Gartner states that 75% of work calls will be captured by 2025 - and we think it will be a lot sooner than that! So much of our work product is buried in video calls. Capturing and sharing the best moments from discussions builds inclusivity, understanding, and a corporate mindshare that is always ready for replay.

😎 The Mission Continues

We're growing at a crazy pace and are thrilled to add amazing people to our mission of perfecting the post meeting experience. If you or a friend you know would like to come build with us - we are hiring for engineering, design, sales and marketing. We're fully remote with hubs in Stockholm, Sweden and New York City. We're proud to have teammates on three continents and live / breath our async first, video first culture.

December 14, 2021

Improved link sharing controls

Groups and individual videos now have controls for whether people have to be signed in to watch or rewatch :) a video. When public sharing is disabled, only members of a group and anyone the video creator invites will be allowed to access the video by URL.

December 1, 2021

Private Groups

We’re excited to announce Groups, a new feature designed to simplify the way you organize and share your notes with multiple people.

With the new Groups feature, you can:

  • Share Notes Effortlessly: Distribute your notes to multiple individuals with a single click, making collaboration smoother and more efficient.
  • Access Archives Easily: By joining a Supernormal Group, team members gain instant access to a complete collection of shared meeting notes, improving continuity and knowledge retention.
  • Stay Organized: Keep your workspace clutter-free by categorizing and organizing your notes based on meeting type or series.


How to Create a Supernormal Group:

  1. Navigate to the Supernormal Main Menu.
  2. Click the + button under your organization.
  3. Enter a Group name, add members, and set your privacy settings.


How to Share Notes with a Group:

  1. Click the Share button on the top right of your notes.
  2. Enter the Group name.


How to Access Notes within a Group:

  1. Go to the Supernormal Main Menu.
  2. Click on the Group you want to access.


Supernormal Groups
are available to all users starting today. Enhance your collaboration and organization with this powerful new feature!

November 16, 2021

Annotate (draw) on recordings

A friend of ours on the Google Design Team has been using Supernormal for design reviews. But he needed the ability to pause the video and add a comment at any point and draw on the screen to highlight and leave rich feedback. Well, Chris, today is your lucky day. Screen annotations are now live on Supernormal.

November 9, 2021

Video comments and replies

Sometimes text is just not going to deliver the message. We all know that typing is often a lot slower than just recording a quick video message. Starting today, just tap on the video reply button and drop your thoughts in front of the camera.

November 2, 2021

Timestamped comments

Key moments in video notes or recordings need follow up and further discussion. Now you can leave a comment at any point in a video.

October 26, 2021

Playback speeds

1x, 1.2x, 1.5x, 1.7x and our favorite - plaid 2x. Honestly, I don't think we needed 2x in there, but you never know how slow someone might communicate! In a further effort to support faster consumption of important information, we are thrilled to offer faster playback. Get to those juicy parts faster! And to those of you who ramble like I do, ramble freely! Just know that you may end up on 1.5x more often.

October 19, 2021

Share videos to email

One of our most requested features from sales teams and customer facing roles, today we roll out the ability to share directly to an email from inside the Supernormal post. Record your video messages and video notes and send them off to the right inboxes.

October 12, 2021

Share to slack channels from groups

If the tree falls and no one is there, does it make a sound? Well, it turns out it does make a sound if you then pass that sound off to a notification channel that your colleagues are glued to. As of today, you can hook up a group to a Slack channel and automatically post any new content from a group directly into Slack. Tree sound problem solved.

October 5, 2021

Groups

Collect, organize and share recordings with teammates. Perfect for training videos, team collaboration and when you just need to put all your daily standup videos in one place.

September 28, 2021

Profanity filter on transcripts

It's ok, sh** happens. We've got your back in keeping it classy since 2019. We'll be filtering out any naughty words that might slip when the cat walks across the keyboard or the coffee ends up on your shirt. You be you, we'll help you shine clean.

September 22, 2021

Editable transcripts

Sometimes the AI just doesn’t get it right. You said tomato, and the AI heard tomatoe. As of today you can tap on any sentence or word in your transcript and correct the machine.


September 15, 2021

Sign in with Slack, Google, and Teams

Tools are much more powerful when you can easily bring your team with you. As of today, you can sign into Supernormal with the tools that you already use. And when you do, we'll make it super easy for you to share your recordings with your teammates.

September 8, 2021

Transcripts with every recording

Every Supernormal video now comes with a complete transcript that is ready the moment your recording is done. The transcript is also interactive - click on any word and immediately seek the video to that important moment of your recording. We're thrilled to launch this feature as one of our core principles for remote communication is easy consumption. We find that having a seekable transcript helps your teammates get to the important information faster.

September 1, 2021

Supernormal Beta is live!

We started Supernormal when my co-founder and I established a fully remote and distributed team across 6 timezones. After working for years at remote companies like Github, we wanted to bring the best of async communication forward to other teams and share our experiences on how to keep communication connected and full of rich emotion, knowledge and joy.

It would mean a lot to us if you tried out the new Supernormal chrome extension here with your team!